Using The Shure MXA910 Ceiling Array Microphone on Cisco Webex Devices

The Shure Microflex Advance MXA910 Ceiling Array Microphone is
a ceiling-mounted array microphone intended for use in various AV
conferencing environments, including meeting rooms, boardrooms, and
multi-purpose spaces. It utilizes up to eight adjustable lobes to pick up
audio from participants.

This document provides guidelines on the use of the Shure MXA910
microphone with Cisco Webex® video devices. Apps for setting up and
controlling the Shure products that must be downloaded include:

• Shure Web Device Discovery Application
• Shure Designer System configuration software
• Audinate Dante Controller

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Cisco Collaboration Solutions Analyzer

Is a fantastictool from Cisco, to troubleshot VCS, Expressway, CMS and CUCM solutions. This tool will have saved me many hourswaiting for Cisco TAC. Be sure to look into the log analyzer it is almostfantastic and SRV checker is a must doing VCS or Expressway installations.

Casper™ Cloaking Technology

Casper™ Cloaking Technology by Designtex is an architectural film for glass walls that obscures digital screens to outside view. It acts as a smart shield to ensure data privacy, while providing the peace of mind to collaborate freely in any working environment. This is a breakthrough that will unleash space design in the networked modern world. Casper™ is the only cloaking technology of its kind anywhere. You have to see it to believe it.

Privacy as Standard.

It’s the perfect confidentiality cloak, obscuring only the light transmitted by large LED displays.

Anyone looking into the room from the outside sees just a black screen, while everyone in the room can work freely with peace of mind.

LED displays filter specific light oscillations.

By selectively filtering them again, Casper™ renders the display light invisible.

Promo Video

Casper Cloaking Technology Promo Video from Protective Film Solutions EU on Vimeo.

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Setting up Alexa for Business with Cisco Telepresence video conferencing

Alexa for Business helps you simplify your conference room experience. It lets you use your voice to start meetings and control your conference equipment. You can say “Alexa, join my meeting” and Alexa starts your scheduled meeting. When there is no meeting on the calendar, Alexa prompts you for a meeting ID to start a one-time meeting. Alexa for Business integrates with conferencing equipment providers, such as Cisco Telepresence and Zoom Rooms.

In this blog post, AWS describe how Alexa for Business integrates with Cisco Telepresence video conferencing endpoints.

No sound on SX10 after downgrade from CE to TC SW

Recently one of my friends discovered that if an SX10 is downgraded from CE8.x to TC7.x , then audio is no longer carried over the HDMI output. After some experimentation he realized that the Configuration – Experimental – “Audio AudibleAndAudioPairingSoundRouting” is set to to ‘Split’ and THIS is what turns off HDMI audio out. The correct setting should be: ‘HdmiAndLineOut’.

Note that the “experimental” menu is hidden in the web interface, so you’ll have to search for “Experimental” to reveal this menu.

The SSH command would be:

xConfiguration Experimental Audio AudibleAndAudioPairingSoundRouting: HdmiAndLineOut

Thanks for the tip Theis.

5 steps to better virtual meetings

There’s no question that virtual meetings bring people together, speed up decision making, and save money. Today’s virtual meetings let customers connect with your experts despite distance and help you feel like you’re in the same room as colleagues from around the world. Here are five ways to make your virtual meetings more productive and impactful.
More than two-thirds of business professionals engage in virtual work.
— “It’s Unclearly Defined, but Telecommuting Is Fast on the Rise,” New York Times , Mar. 2014.
1. Be authentic.
Technology makes it easier to connect with others no matter the distance. But it can also feel like a barrier when it comes to building interpersonal relationships. The key is to invest a bit of time and treat people like actual people, not just voices or faces on a screen.
You’ll get more participation if you follow these guidelines:
  • Greet each participant as they enter the meeting.
  • Ask about their weekend or vacation plans.
  • Don’t mute your endpoint.
  • Avoid side conversations.
2. Put technology to work.
Look for collaboration solutions that are easy to use so you can focus on the meeting and not on the technology. Make sure face-to-face interaction is available through video—without it, you miss important parts of the conversation like facial expressions and nonverbal feedback.
The right way to use technology:
  • Use video so you can gauge reactions.
  • Share content like presentations or interactive whiteboards to engage participants.
  • Record meetings for people who can’t be there.
  • Ensure that people can join in from any device.
3. Communicate.
Meaningful communication can take many forms: one-to-one, team meetings, all-hands, and trainings. If you ask a question and hear crickets, change your tactics.
  • Address questions to specific people.
  • Encourage interaction.
  • Support two-way communication.
  • Discourage multitasking.
75% of users say video improves collaboration and productivity. — “Aiming to Increase UC Adoption? Look to Video,” Frost & Sullivan, 2014.
4. Play fair.
When the meetings are international, someone is invariably attending during off hours. Giving people the option to participate from home via video provides them the advantages and flexibility of a face-to-face connection.
  • Be sensitive to time zones so the same people don’t always have to work during off hours.
  • Make it possible for people to participate from anywhere and from any device. 
  • Allow everyone the opportunity to give feedback.
5. Follow virtual meeting etiquette.
Whether you’re collaborating from across the globe or just from across the office, video-enabled virtual meetings offer flexibility, consistency, and a higher level of cooperation. Think of them like traditional meetings with extra benefits.
  • Direct questions to people by name to cut confusion.
  • Use technology that can eliminate background noise.
  • Offer the flexibility that allows people to join from anywhere.
  • Use technology that helps identify who is speaking.
  • Use video for formal meetings and quick base touches
But remember that you’re talking to real people.

Don´t be a videot!

Make video conferencing great for all

Get tips from Polly Calm, the world’s expert in “vidiquette”

Polly Calm is here to teach others the fine art of “vidiquette”—etiquette for video—to make video conferencing a great experience. We use video every day, for virtually every meeting—and over the years we’ve learned a thing or two. What’s more, things we’ve learned about human nature have also made their way into our innovations that can help you avoid problems before they start. Although video has become mainstream—not everyone does it well. Polly’s mission is to encourage video conferencing utilization and adoption by demonstrating that video conferencing is not hard—and a few simple things can make it great.

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Best Cisco advertisements ever…..?

One meeting experience with voice, video, and data in Collaboration Meeting Rooms, in the cloud. Learn more:

Whitepaper: Online Meeting and Video Conferencing Tools Offer a World of Opportunity for Sellers

From Cisco WebEx Web site

Sales professionals know that nothing is more effective than meeting in-person to explain the benefits of a product or service. But traveling to meet a prospect isn’t always an option.

Thankfully, you don’t have to hop on a plane to meet with customers face-to-face. More sellers are turning to video conferencing as a core tool for reaching potential buyers. While nothing beats an in-person session, sales teams are evolving to keep pace with competitors, respond to customers more quickly and gain better insight into prospects’ needs.

Video conferencing allows sellers to build stronger relationships, read body language and pick up on cues that they might miss over the phone. The ability to view documents, presentations and other content in real-time allows potential buyers to understand the value of what’s being sold. And the flexibility and immediacy of online meetings mean that both parties can connect in real-time, no matter where they are located.

Read our whitepaper with IDG, “Online Meeting and Video Conferencing Tools Offer a World of Opportunity for Sellers” to learn how top sales pros are using these tools to push prospects through the funnel, shorten the sales cycle and win customers.

Experience Collaboration Meetings

Discover how Cisco Collaboration is changing the way we work. Learn more: